The Ripple Effect of Dorian, Kudos to Courtney!

Posted by: West Georgia Eye Care Center in Frontpage Article on October 1, 2019

Our great city of Columbus, Georgia is far enough inland (in West Georgia) to have avoided the impact of Dorian. Residents were grateful to have been spared the torrential rains and driving winds that many other coastal U. S. cities endured, and even before the all-clear was sounded Columbus was prepared to help. As in the past, we opened our hearts and our doors to those who needed assistance and shelter. Many families and friends of those ordered to evacuate offered shelter in their homes, our area hotels filled, and structures intended for very different purposes morphed into places of sanctuary.

Columbus Community Effort –

The American Red Cross of West Central Georgia, in partnership with the city, began using the civic center as a shelter before Dorian’s arrival. It opened just hours before the first busload of evacuees arrived and was prepared to provide shelter, food and facilities to 1,000 people. The donations began arriving by the truckload as area businesses and families formed lines to contribute. The Columbus Police Department provided 24-hour security and assistance to the cause.

Dorian Ripple Effect –

Many of those who evacuated to Columbus have thankfully now been able to return to their homes. For some of those affected, our local hospitality is still on their minds. This week, a letter from an individual evacuated to our area arrived at West Georgia Optical addressed to the manager, Sonja Smith.

To Whom It May Concern:
The purpose of this note is to express my appreciation for the GREAT customer service I received from Dispensing Optician, Courtney Mauldin. My wife and I were in Columbus as Hurricane Dorian evacuees from Jekyll Island when I broke my glasses frames. I went to West Georgia Optical to see if they could be fixed.

Courtney first tried to fix the frames and then began looking through the cache of donated frames kept in the basement. She found some great frames and arranged for my lenses to be cut down so they would fit. I like the new frames better than my old ones! After spending all this time and effort on my behalf, she refused to charge me anything.

You are indeed fortunate to have an employee like Courtney. I will definitely recommend West Georgia Optical (and Courtney) to friends living in or visiting Columbus. Thanks again for hiring such a great employee.

WGECC Core Value –

We are proud of Courtney for representing our WGECC Core Value of Compassion! She is a wonderful example of our commitment to our patients to strive to provide focused attention and support; delivered with empathy, kindness, encouragement, and teamwork.

Thank you, Courtney!